QuickText
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  • 👋Welcome to QuickText
  • 💡Fundamentals
    • Getting Started
    • Support
    • Release Notes
    • Feature Request
  • 📚Guides
    • Tips for writing effective SMS
  • Settings Overview
  • How to use placeholders
  • How to use the phone number validator
  • How to send the same SMS to multiple receivers
  • How to insert line breaks and paragraphs in messages
  • How to send SMS from two or more cell phones
  • How to set custom delays between messages
  • How does QuickText send SMS from my phone, what's the cost?
  • How can I interrupte the sending process?
  • 🛠️Troubleshooting
    • Resolve Connection Issue
    • The SMS is marked as sent on my phone, but the recipient does not receive it
    • I'm unable to click on buttons in QuickText
  • "KDE Connect is sending a large number of SMS messages" Popup
  • ⁉️FAQ
    • Can I also send MMS messages?
    • How much doess sending SMS cost?
  • How many SMS messages can I send? Is there a limit?
  • Can I view or modify the VBA code?
  • How do I get a refund?
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  1. Troubleshooting

The SMS is marked as sent on my phone, but the recipient does not receive it

If the SMS is marked as sent on your phone but the recipient does not receive it, this is often due to your mobile service provider blocking the messages. This issue can occur, particularly if you are using a prepaid line.

In such cases:

  1. Contact your mobile phone provider to check if your number has been flagged, blocked, or limited. Ask if they can increase your sending limit or provide details on any restrictions.

  2. Adjust the Random Delay Setting:

    • QuickText includes a default random delay to make bulk messages less conspicuous. You can increase this delay in the settings if necessary. However, note that longer delays will result in extended runtimes for bulk campaigns and may not guarantee delivery.

Last updated 1 month ago

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