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Resolve Connection Issue

No device found. Please check KDE Connect on your phone.

This means your phone is not detected at all. Most of the time, KDE Connect isn’t running on the phone, or the phone is on a different network.

✅ Steps to fix:

  1. Make sure KDE Connect is installed on your phone If it’s not installed, download it from the Play Store and open the app.

  2. Connect both devices to the same Wi-Fi Mobile data won't work. Your phone and computer must be on the same Wi-Fi network.

  3. Open KDE Connect on your phone Once open, it should start scanning for nearby devices.

  4. Click "Refresh Devices" in KDE Connect Desktop Your phone should now appear in the list.

  5. Pair your devices

    • Select your phone on the left panel and click Pair

    • On your phone, tap Accept when the request appears

You should now see Device trusted and connected in KDE Connect. Go back to Excel and click Connect Your Phone to confirm everything works.

Device is paired but not reachable.

This usually means the KDE Connect app on your phone has stopped running or cannot be reached.

✅ Steps to fix:

  1. Check if KDE Connect is running Open the KDE Connect app on your phone. If it’s not running, start it manually.

  2. Disable battery-saving mode Battery optimization can stop background apps like KDE Connect. In your phone settings, exclude KDE Connect from battery-saving features. Learn how to disable it here.

  3. Make sure both devices are on the same Wi-Fi Your phone and your computer must be connected to the same Wi-Fi network. Mobile data won’t work.

After doing the steps above, click the Test Connection button to check if your phone is now reachable.

Device is reachable but not paired.

KDE Connect sees your device, so both the phone and computer are on the same Wi-Fi and have KDE Connect installed. The only thing missing is permission to let them talk to each other — pairing.

✅ Steps to fix:

  1. Open KDE Connect on your computer Your phone should show up as available. Select it and click the Pair button.

  2. Check your phone You’ll get a pairing request in the KDE Connect app. Tap Accept to confirm.

  3. Connection confirmed After pairing, the status should change to Device trusted and connected on the desktop app.

Now go back to Excel and click Test Connection to confirm everything is working.

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