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How to add contacts to your send list

Quickly import contacts from your Contact Manager into the Send List for bulk messaging.

Overview

This feature lets you:

  • Select one or more contact lists to import

  • Optionally set a message template for all imported contacts

  • Use placeholders like {{first_name}} for personalization

  • Handle duplicates automatically

How It Works

  1. Select Contact Lists Check the lists you want to import. Each list shows the number of contacts it contains. Use "Select All" or "Deselect All" for quick selection.

  2. Add a Message (Optional) Type a message template that will be applied to all imported contacts. Leave empty to import phone numbers only.

  3. Set Options

    • Remove duplicates – If a contact appears in multiple selected lists, it will only be imported once

    • Clear existing entries – Removes all current entries from the Send List before importing

  4. Click "Add to Send List" Your contacts are imported and ready to send.

Using Placeholders

You can personalize your message using placeholders based on your Contacts table columns:

Hi {{first_name}}!Special offer for {{company}} customers.

Available placeholders are shown below the message box. Hover over the label to see all available placeholders if you have many columns.

Things to Know

No Lists? If no lists appear, make sure your contacts in the Contact Manager have values in the "Lists" column.

Contacts Without a List Contacts that have no list assigned will appear under "(No List)" and can still be imported.

Live Preview The status at the bottom shows how many contacts will be imported. If "Remove duplicates" is checked, it also shows the unique count.

Appending vs. Replacing

  • With "Clear existing entries" checked: Your Send List is cleared first, then contacts are imported

  • With it unchecked: Contacts are added below your existing entries

Tips

  • Organize your contacts into lists (e.g., "VIP", "Newsletter", "Customers") for easy bulk selection

  • A contact can belong to multiple lists (comma-separated in the Lists column)

  • Use the message template to save time when sending the same message to many contacts

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