Run KDE Connect Diagnostic Tool

Video Tutorial

How to use:

  1. Right-click the downloaded file, select Properties, and unblock it if needed.

  2. Double-click the kde_connect_diagnostic.bat file to run it.

  3. Share the diagnostic results (log file) with QuickText support.


Fix 1: Enable App Execution Aliases

Windows Store apps use execution aliases that need to be enabled.

  1. Open Settings

  2. Navigate to AppsAdvanced app settingsApp execution aliases

  3. Scroll down and find KDE Connect

  4. Ensure the toggle is ON (enabled)


Fix 2: Add Windows App Path to Environment Variables

Step-By-Step Instructions

  1. Press Win + R, type sysdm.cpl, and press Enter

  2. Click the Advanced tab

  3. Click the Environment Variables button

  4. Under User variables for <username>, find and select Path

  5. Click Edit

  6. Check if the following path already exists:

    %USERPROFILE%\AppData\Local\Microsoft\WindowsApps
  7. If it doesn't exist, click New and add the path

  8. Click OK on all dialogs to save changes


Fix 3: Use KDE Connect Desktop Installer

Step-By-Step Instructions

Uninstall the Windows Store Version

  1. Click the Start button or press the Windows key

  2. Type KDE Connect in the search bar

  3. Right-click on KDE Connect in the search results

  4. Select Uninstall

  5. Confirm the uninstallation

Install the Desktop Version

  1. Download the Windows installer

  2. Run the installer and follow the installation steps

Add KDE Connect to Environment Variables

After installing the desktop version, you need to add it to your PATH:

  1. Press Win + R, type sysdm.cpl, and press Enter

  2. Click the Advanced tab

  3. Click the Environment Variables button

  4. Under User variables for <username>, find and select Path

  5. Click Edit

  6. Click New

  7. Add the path:

    C:\Program Files\KDE Connect\bin
  8. Click OK on all dialogs to save changes

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