How to use placeholders

Placeholders allow you to customize and personalize your WhatsApp messages effortlessly. Here's how they work:

• Global Placeholders: Use these for information that remains the same across all messages, such as your business name. For example, you can use {{business_name}} to automatically insert 'Sunshine Bakery' into each message.

• Number-Specific Placeholders: These are used to personalize messages with details unique to each recipient. For instance, {{customer_name}} can be used to address each customer by their first name, making your messages more engaging.

• Date Placeholders: When using placeholders for dates, ensure you format them correctly as outlined in the 'Placeholder Date Format' section to display dates accurately in your messages.

For a detailed walkthrough, watch the tutorial video:

Placeholder Tutorial