Twilio Blaster
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  • 👋Welcome to the Twilio Blaster
  • 💡FUNDAMENTALS
    • Getting Started
    • Support
    • Release Notes
    • Feature Request
  • 📚Guides
    • Settings overview
    • How to send MMS
    • How to send WhatsApp messages
    • How to send WhatsApp template messages
    • How to schedule messages
    • How to cancel scheduled messages
    • How to use the phone number converter
    • How to use the phone number validator
    • How to use placeholders
    • How to use spintext
    • How to set custom delays between messages
    • How to send SMS with Alphanumeric Sender ID
  • How to receive and respond to replies with your Twilio number
  • 🛠️Troubleshooting
    • Unable to click on buttons in the Twilio Blaster
  • Resolving the “OLE Automation Error”
  • ⁉️FAQ
    • What does the message status mean?
    • What are message segments?
    • Do I need a Twilio account for sending messages?
    • How much does it cost to send a SMS?
    • Does it work with my Excel version?
    • How do I get a refund?
    • How to cancel your subscription
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  1. Troubleshooting

Unable to click on buttons in the Twilio Blaster

Last updated 8 months ago

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If you’re unable to click on any buttons in the Twilio Blaster file, the issue is likely related to macros not being enabled or the file being blocked. Follow these steps to resolve the issue:

Step 1: Check if the File is Unblocked

  1. Locate the Twilio Blaster file on your computer.

  2. Right-click on the file and select Properties.

  3. In the General tab, look for a section called Security at the bottom.

  4. If you see the message "This file came from another computer and might be blocked to help protect this computer," check the box labeled Unblock.

  5. Click Apply and then OK.

Step 2: Check if You Clicked "Enable Content"

When opening the file, you should be prompted to "Enable Content". Make sure to click this option. If macros are not enabled, the buttons in the Twilio Blaster will not work.

Step 3: Manually Enabling Macros (if you didn’t receive the prompt)

If you didn’t receive the "Enable Macros" prompt when opening the file, it could be due to your security settings. Here’s how you can manually adjust the settings:

  1. Open Excel and click on the File tab in the top-left corner.

  2. Scroll down and select Options from the left-hand menu.

  3. In the Excel Options window, click on Trust Center from the left panel.

  4. Click the Trust Center Settings button.

  5. In the Trust Center window, select Macro Settings from the left panel.

  6. You have two options to enable macros:

    • Select "Disable VBA macros with notification" – This will prompt you to enable macros each time you open the Twilio Blaster file.

    • Alternatively, select "Enable VBA macros" – This will automatically enable macros whenever you open the Twilio Blaster without showing a prompt.

  7. Click OK to save your changes.

  8. Reopen the Twilio Blaster file, and the buttons should now work properly.

Note: Keep in mind that these are global macro settings. By choosing "Enable VBA macros," macros will automatically run for any Excel file you open, not just the Twilio Blaster. Use this option with caution, especially when working with files from untrusted sources.

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