How to send MMS
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Important: MMS messages are supported only in the following countries:
United States
Canada
Australia
MMS can only be sent to carriers that support MMS in these countries. Unsupported carriers will convert MMS into an SMS with a short URL link (if MMS Converter is enabled). For more details, see .
Below is an example image of how an MMS with a short URL will appear if MMS is not available:
To send an MMS message, use the "Image URL" column in your Excel file. If you do not wish to send an MMS, leave this cell blank. Follow the notes below for successful MMS sending:
Supported File Types: .gif, .png, .jpeg. Unsupported formats will be rejected.
File Size Limit: Each media file must not exceed 5 MB.
Valid URLs Only: The URL should directly display the file.
✅ Example: https://demo.twilio.com/owl.png
⛔ Invalid: C:\Users\Username\Desktop\cat.jpg
Multiple Images: Separate multiple image URLs using a semicolon (;).
Example: https://demo.twilio.com/owl1.png;https://demo.twilio.com/owl2.png
File Location: Host the files online (e.g., Dropbox, Google Drive, or your own web server) and ensure the URL links directly to the file.
Example for Google Drive:
Go to your Google Drive and right-click on the image file.
Select Share and enable Anyone with the link.
Copy the file ID from the URL (e.g., 1wMgCWAsqlw0nXcMhCldTbwSznMdXUmBT).
Use the following format to create a direct link:
https://drive.google.com/uc?id=FILE_ID
✅ Result: https://drive.google.com/uc?id=1wMgCWAsqlw0nXcMhCldTbwSznMdXUmBT
To save time, you can use the MMS Link Converter tool built into Twilio Blaster.
Just paste your Google Drive or Dropbox sharing link into the tool, and it will generate a direct link for you.
Example for Google Drive:
❌ Shared Link:
https://drive.google.com/file/d/1wMgCWAsqlw0nXcMhCldTbwSznMdXUmBT/view?usp=sharing
✅ Direct Link:
https://drive.google.com/uc?id=1wMgCWAsqlw0nXcMhCldTbwSznMdXUmBT
Example for Dropbox:
❌ Shared Link:
https://www.dropbox.com/s/abcd1234/myfile.png?dl=0
✅ Direct Link:
https://www.dropbox.com/s/abcd1234/myfile.png?raw=1
How to Fill the Image URL Column
Enter the full URL of the image in the "Image URL" cell for the corresponding message row.
Ensure the URL is accessible and hosted online. Invalid URLs will be flagged in the "Status" column with an error message.
Here is an example configuration for sending an MMS:
+1234567890
Check out this owl!
Sent successfully
+0987654321
Here are two owls!
Sent successfully
+1123456789
Missing file example
C:\Users\Username\Desktop\cat.jpg
Skipped - Invalid Media URL
When hosting your images, follow these guidelines for file names:
Avoid using spaces or special characters (~ ! @ # $ % ^ & * ( ) [ ] { }).
Keep the file name under 20 characters.
Example:
✅ owl.png
⛔ my owl picture!.jpg
For more details on sending and receiving MMS messages with Twilio, visit their official documentation: .
